IndustriesWholesale & distribution
Wholesale & distribution: Orders at night, trucks at dawn.
Wholesale & distribution
Orders at night, trucks at dawn.
A distributor wins on details: the right price for each customer, the order that was not lost in a message, the truck that arrives when it is expected. We build the systems that keep those details, from the order to the signature on delivery.
Where the day gets lost.
In distribution, time is lost between the steps: on the phone, in a message, in copying, in waiting.
The order
“I sent it at eleven last night. Did you see it?”
A portal and an app where customers order by themselves, and whatever arrives as a message or a voice note enters the system with no typing.
The price
“Is this my price?”
Price lists, discounts and agreements per customer, the same in the portal, with the sales rep and in the ERP.
The warehouse
“Is it in stock, or will it be short?”
Stock kept current from the ERP, reservations for every order and picking lists per route.
The delivery
“When is the truck coming?”
Routes by area, an app for the driver with their stops, and a message to the customer with the arrival time.
From the message to the truck.
Amaxitos, a distributor in Thessaloniki from our study, takes orders from tavernas, hotels and shops, and not always in the same way. Choose one of last night’s messages and follow it all the way to delivery.
A taverna in KalamariaText message, 23:42
Καλησπέρα! Για αύριο: 2 τενεκέδες φέτα, 3 γιαούρτια των 5 κιλών, ένα κεφαλοτύρι και 4 λάδια πεντάλιτρα. Ευχαριστώ!
Translation. Good evening! For tomorrow: 2 tins of feta, 3 of the 5-kilo yoghurts, one kefalotyri and 4 five-litre oils. Thank you!
Recognised by the number
- Customer
- 20431, A taverna in Kalamaria
- Price list
- Food service
- Deliveries
- Monday, Wednesday and Friday
A Noria study. Illustrative data.
Nothing is sent. Names, products and times are illustrative.
What keeps the details.
A portal customers actually use, a system with no copying, and assistants for whatever still arrives outside them.
Online shops & B2B portalsShops and ordering portals that work around the clock.For a distributorAn ordering portal with each customer’s prices, minimum quantities and delivery days, and repeat orders with one tap.
Systems & applicationsSoftware for every level of the business, talking to what you already use.For a distributorWarehouse, routes and a driver app connected to your ERP, so stock and deliveries agree.
AI assistants & automationsThey answer clients and your team, read documents and do the repetitive work by themselves.For a distributorOrders from messages, voice notes and photos enter the system; anything uncertain is checked by a person.
Voice assistantIt answers the phone when you can’t, in any language.For a distributorA voice assistant takes phone orders out of hours and leaves them written up for the morning.
How we work with a distributor.
We start from one week of real orders and finish when the truck leaves without a single phone call.
- 01
We measure the flow
How orders arrive, who enters them, how many times the same thing is written down.
- 02
We connect the ERP
Prices, stock and customers come from where they already live, with no second entry.
- 03
We open the portal
First to a few customers who order often, then to everyone, each at their own price.
- 04
We add the assistants
For the messages and calls that will keep coming, because they always will.
Questions from distributors.
Not everyone has to change. The portal is for those who want it; messages, voice notes and photos of lists are read by an AI assistant and enter the system as orders. Where the assistant is not sure, it asks a person on your team.
Yes, through its interfaces. The ERP stays the source of prices, stock and customers; the portal and the apps read from it and write the orders back.
They are built from your data, not by hand. Each customer sees only their own codes and their own prices.
Their stops in order, what to deliver at each, and where the customer signs or the delivery is photographed. The app can also work without signal and syncs as soon as it finds one.
By the systems that connect, the number of customers and routes, and where we start. After a conversation we send a concrete proposal.
The other industries
We know these sectors best, but we do not work only with them. If your business is not here, we start the same way: with the questions your own clients ask.
Hospitality & foodThe experience begins before arrival.
Health & wellbeingTrust before the first visit.
Property & architectureSpaces seen before they are built.
Firms & professionalsStanding at first contact, order in all that follows.
Brands & productsThe product as it is, wherever it is sold.
Food & drinkWhere you come from, on every shelf, in every language.
Manufacturing & industryOrders that need no phone call.
